AI replies for Google Maps reviews

Reply to every Google review in minutes, not hours.

ReplyGenie brings all your Google Business Profile reviews into one inbox, drafts a thoughtful reply with AI, and posts it only after you approve.

You’ll create an account, then connect your Google shop.

Sample caféPreview with sample data
MS

Meera S.

2 days ago

Waited over 40 minutes for a table even with a reservation. The food was fine, but the wait ruined the evening.

Draft by AI

Hi Meera, we’re sorry your reservation wasn’t honoured on time and that the wait took away from your evening. Your feedback helps us improve how we manage tables. Please contact us directly so we can make this right.

Edit Approve & Post

How ReplyGenie works

From connecting your shop to posting a reply in four simple steps.

01

Connect Google Shop

Create your account, then link your Google Business Profile. ReplyGenie never sees your Google password.

02

See every review in one place

Names, star ratings, dates, review text and reply status, all in a single inbox.

03

Generate Reply

One click drafts a polite, professional response matched to the star rating and what the customer wrote.

04

Edit, approve and post

Tweak the draft if you like, then post it to Google Maps. Nothing goes live without your approval.

Faster replies, without losing your voice

AI does the first draft. You make the final call.

One clean inbox

Stop jumping between dashboards. Filter by Needs reply and Replied and work through reviews quickly.

Tone that fits the rating

Apologetic for 1-2 stars, appreciative for 4-5 stars, and specific to the review instead of a generic template.

You stay in control

Every AI draft is editable, and only the text you approve is posted.

Brand-safe by design

Drafts avoid promising refunds or discounts, sharing personal details, or arguing with the reviewer.

Ready to clear your review backlog?

Connect your Google shop and have your first AI-drafted reply ready in seconds.

Start

You approve every reply before it is posted